Legal

Refund Policy

Clear terms, agreed upfront, so there are no surprises.

1. No refunds

DIGITHRON provides a done-for-you service. Our time and costs start the moment your project begins, so all payments, including setup fees, monthly charges and any extra platform services, are non-refundable once made. We recommend the free 20-minute call before committing, so you know exactly what you are getting before any payment is taken.

2. Business clients

We work only with businesses, not consumers. This policy applies to business clients acting for the purposes of their trade, business or profession.

3. Setup fees

Setup fees cover work carried out on your build from the moment your project starts and are non-refundable, including if you choose to cancel before launch.

4. Monthly plans

Monthly plans are billed in advance and are non-refundable for the billing period in which you cancel. You can stop future billing at any time with 30 days' notice. See our Terms of Use.

5. Extra platform services

Extra platform services we buy for your project, such as a dedicated database or a web-app server, are non-refundable once purchased.

6. If something goes wrong on our end

If we fail to deliver the service as agreed, contact us and we will work to put it right. This may include a partial or full refund at our discretion, but is not guaranteed.

7. Contact

Questions about this policy? Email hello@digithron.com and we will respond within one business day.

Last updated: 14 October 2026